Led by VP Technology Projects - William Jackson. Responsible for co-ordinating and leading the Company's move into converging technologies (fixed voice, mobile and internet) and maintaining broadband services.
Manager - Dwayne Lara. Responsible, amongst other things, for corporate governance, internal and external communications, quality management, Board and Executive Committee support and secretarial and messenger services. Also responsible for ensuring compliance with regulatory legislation and liaising with the Gibraltar Regulatory Authority (GRA), as well as management of Company contracts.
Manager - Eric Rowbottom. Provides a single point of contact for all customer requirements in the John Mackintosh Square shop. Its main objective is to respond quickly, effectively and professionally to any customer requests, with a commitment of service excellence.
Manager – Clive Lopez. The main responsibility of this department is the company's fibre and copper network infrastructure, together with installing and maintaining customers' telecommunications equipment and attending to any line or network faults.
Senior HR Advisor - Mark Chichon. Assists the company in building an environment where recruitment and retention of top talent is a priority, adding value to all people related business decisions. Their main functions include recruitment, remuneration policy, training and development and health and welfare.
Head of Marketing and Business Development - Adrian Ochello. Responsible, amongst other things, for product management and branding, sales and pricing strategies, promotions, sponsorship and business development, both locally and internationally at a wholesale and carrier level.
Manager – John Pressey. Runs 24 hours a day, every day of the year, providing a customer service and technical support call centre for Gibtelecom customers, as well as technical monitoring services and engineer support across Gibtelecom's networks and services.
Manager - Stephen Perera. Responsible for planning the maintenance and expansion of the fixed line network, whether enhancing existing infrastructure or expanding it to reach new developments, as well as maintaining all technical remote offices and equipment.
Led by VP, Technology Operations - Dwayne Etherington. Responsible for the company's diverse international routes and high availability enterprise links. The enterprise networks team also delivers connectivity solutions, focusing on high availability circuits for major gaming, e-commerce and financial service companies that are based in Gibraltar.
Manager - Louis Posso. Operation and maintenance of the GSM, GPRS and 3G/4G switches and responsibility for the maintenance, development and configuration of the company's digital System X switch, serving all fixed line customers.