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Accessibility Services

Gibtelecom is commited to providing additional products and services for customers with special needs. The Company's Customer Services Centre at John Mackintosh Square had been designed to be more accessible and wheelchair friendly. In addition, the number of payphones with dedicated disabled and wheelchair access has also been increased.

The following products are available:

Services for hearing impaired users

  • Amplifier phones allowing the user to increase the volume of imcoming speech
  • Visual alert telephones which show a flashing light, or make a loud noise when the telephone rings

Services for limited dexterity or mobility

  • Push Button telephones with speed and automatic re-dial facilities
  • Hands-free / loudspeaker phones

Services for visually impaired users

  • Push Button telephones with a raised dot on the central number

Gibtelecom offers other special needs services, including panic button phones. For more information or assistance on these, visit our Customer Service Centre:


Customer Service Centre & Store
15/21 John Mackintosh Square

Opening Times:

Monday to Friday9:00 to 18:00
Saturday10:00 to 13:00