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BUSINESS LINES AND OFFICE SOLUTIONS

A business line with Gibtelecom won’t let you down! We offer round the clock support, strict SLAs on fault repair times and a line that works even when the power doesn’t – giving you the peace of mind you need to run your business.

Line Rental

Line rental is only £12 per line per month*.

For local and international call rates click here.

* A £60 one-off connection fee applies and a £100 deposit is required for new customers.

Premium response

Does your business rely on your phone line for its reservation or payment operations? Or do you want the comfort of guaranteed response time when your internet is down?

Our premium response add-on for business line ensures that any faults you may have are treated with the highest priority.

For a small monthly rental you could ensure that an engineer attends as soon as possible after reporting the fault.

 

Response time

Time to repair fault

Price per month

Fixed line only

6 hours

End of next working day

£6

Fixed + internet line

6 hours

End of next working day

£8

 

Maximum response times apply from the moment the fault is logged with Gibtelecom’s Network Operations Centre. Operational business hours are from 08:00 to 18:00 Monday to Friday and Saturday 08:30 to 17:00.

For the £6 and £8 products faults logged before 12:00 will have a guaranteed response time before close of play of the same working day. Those received after this time will have a guaranteed response time before the end of the next working day, with these faults being treated as high priority. Should a customer require a faster response time which falls outside business hours standard callout fees apply, subject to customer’s prior approval.

 

ISDN and PRI lines

Gibtelecom offers two levels of ISDN (Integrated Services Digital Network):

 

  • Basic Rate Interface (BRI), also known as ISDN2, which is aimed particularly at homes and small business users enabling customers to make data calls. Applications for the use of ISDN2 include video conferencing and as a back-up for ADSL or private leased lines.
  • Primary Rate Interface (PRI), also known as ISDN30, is aimed at larger business users with digital PBX’s allowing them PSTN access. We also offer PRI Links with Dynamic Numbering and DDI number blocks.

 

For more information contact our Sales Team.

 

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