How can we help?

Incredimail

Please note in this example Gibtelecom is using an IMAP Account, but the same steps should be applied for a POP3 account.

1. Open your mail client Incredimail and select, Tools and Email Accounts

2. Once the Properties Dialog Box opens, select your account and click on Properties

3. Select the Servers Tab and enable My Server Requires Authentication

4. Select the Advanced Tab and enable both options This Server Requires A Secure Connection under Incoming and Outgoing Mail

  • If you are using a POP Account, make sure when enabling the secure connection (SSL) that the Incoming Server (POP3) Port Number is 995 and the Outgoing Port is 587.
  • If you are using an IMAP Account make sure when enabling the secure connection (SSL), that the Incoming Server (IMAP) Port Number is 143 or 993 and the Outgoing Port is 587.

5. Click on Apply, OK and then CLOSE any dialog box that may be open.