How can we help?

Microsoft Outlook 2007

Before you Change

1. Go to Help and Click on About Microsoft Office Outlook.

2. Make sure your outlook is running with the latest Outlook Service Pack. If you are NOT please update your outlook.

3. Click on this link to download the update. http://www.microsoft.com/en-us/download/details.aspx?id=27838 (You will probably need your Office 2007 CD)

4. Once update is complete, proceed with the Account changes.

IMAP Account Changes

1. Open your mail client Microsoft Outlook and select, Tools, then Account Settings

2. Once the Account Settings Dialog Box opens, select your account and click on Change

3. Once the Change Account Dialog Box opens, select More Settings

4. Select the Outgoing Server Tab and enable My Outgoing Server Requires Authentication

5. Select Advanced Tab. from Use The Following Type Of Encrypted Connections, choose TLS

Checklist:

Checklist:

  • If you are using a POP3 Account with TLS, make sure that Incoming Server (POP3) Port Number is 995 and the Outgoing Port is 587.
  • If you are using an IMAP Account with TLS, make sure that Incoming Server (IMAP) Port Number is 143 and the Outgoing Port is 587.

6. Click on OK, NEXT and then FINISH.

7. Now that the outgoing email connection is secure, some Anti-Virus Software may flag an error, if this occurs please Disable the scan outgoing emails option. [Please refer to your Anti-Virus Vendor for more information]

 

POP3 Account Changes

1. Open your mail client Microsoft Outlook and select, Tools, then Account Settings.

2. Once the Account Settings Dialog Box opens, select your account and click on Change

3. Once the Change Account Dialog Box opens, select More Settings

3. Once the Change Account Dialog Box opens, select More Settings

5. Select Advanced Tab. from UseThe Following Type Of Encrypted Connections, choose TLS

Checklist:

  • If you are using a POP3 Account with TLS, make sure that Incoming Server (POP3) Port Number is 995 and the Outgoing Port is 587.
  • If you are using an IMAP Account with TLS, make sure that Incoming Server (IMAP) Port Number is 143 and the Outgoing Port is 587.

6. Click on OK, NEXT and then FINISH.

Enabling Email Authentication for outgoing emails has now been completed.

7. Now that the outgoing email connection is secure, some Anti-Virus Software may flag an error, if this occurs please Disable the scan outgoing emails option. [Please refer to your Anti-Virus Vendor for more information]