How can we help?

Regulatory

The electronic communications market in Gibraltar is regulated by the Gibraltar Regulatory Authority (GRA), who has designated Gibtelecom as having a significant market power in the various EU defined communication markets. Consequently, the GRA has imposed certain obligations on Gibtelecom, which include transparency, non-discrimination and price controls, amongst others.

Gibtelecom provides a Reference Unbundling Offer (RUO) for alternative providers to contract to use certain elements of Gibtelecom's copper infrastructure and a Reference Interconnect Offer (RIO) to connect to Gibtelecom's fixed and mobile networks.

For more information on our wholesale products or regulatory matters please click the relevant link below or contact our Regulatory department on 20052278 or regulatory@gibtele.com

 Wholesale

Visit section

 

If you are interested in entering into discussions with Gibtelecom on wholesale matters contact our Regulatory department on the details above. 

Public Consultations

The Gibraltar Regulatory Authority (GRA) carries out public consultations, on occasion, before issuing a Decision Notice. These public consultations allow operators and other interested parties to answer a series of questions which the GRA takes into account when publishing its decision. They are non-confidential and aimed at increasing transparency for market players. Full responses to all Public Consultations are available on the GRA’s website www.gra.gi

Please click on the links below to see Gibtelecom's responses to the various Public Consultations issued by the GRA.

Market analyses

Network termination points

Retail price caps

Universal Service Obligations

Accounting separation

General conditions

Number portability

 

Regulated accounts

Gibtelecom is required to produce and submit annual Regualted Accounts to the GRA. Below are the main regulatory accounts as well as accompanying documents.