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4G CALLING

What is 4G calling?

4G Calling (also known as VoLTE) is now available, at no extra cost, allowing you to make high definition voice calls over our 4G network, rather than dropping to 3G or 2G to connect a call.

How does it work?

You don’t have to do anything special to use 4G Calling, you just need to enable a compatible handset and simply call as normal and the network will do the rest. 4G Calling uses Voice over Long-Term Evolution (VoLTE) 4G technology. 4G is not only great for streaming, web browsing, and downloading, but it can now also be used for enhanced calls between compatible VOLTE-enabled handsets, with several noticeable improvements.

What are the benefits?

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Superior call quality

Better voice quality when calling from mobile to mobile.

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Improved coverage and connectivity

Advanced technology allows for better coverage indoors, improving overall calling experience.

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Super-fast call connection

Call connection time is four times as fast as before.

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Simultaneous voice and data connections

Surf the web and use data-driven apps whilst on handsfree and your internet will not slow down during a call.

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Reduced background noise

When calling within a crowded area, background noises are reduced to a minimum.

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Longer battery life

Not having to switch between 2G/3G/4G as often, saves you on valuable battery power.

Is there an additional cost for using 4G Calling?

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There is no additional cost for using 4G Calling. Calls and texts will be deducted from your monthly allowances as normal. Anything outside your monthly allowance will be charged at our standard rates.

Can I use 4G while roaming?

No, 4G calling does not yet work when roaming. You will still be able to make calls over 3G and 2G as normal.

Enabling 4G Calling

If you have an iPhone 6 or later, working on iOS 11 or above, you can benefit from 4G Calling. So what are you waiting for? Hundreds of customers are already 4G Calling on the Gibtelecom network.

Set up is easy:

Go to Settings > Mobile Data > Mobile Data Options > Voice & Data

Select 4G, VoLTE on from the list

If you are on a previous iOS version you will see the image below:

Voice & Data

Later iOS versions will have a slider button which you will need to swipe to enable:

Voice & Data