How can we help?

How can I pay my bills by Direct Debit?

To start paying your bills by Direct Debit, please print the form below, fill in the required details, scan/take a photo on your phone and send to

A member of our customer services team will then process your application.

If you need help setting these up please call us on 20052200 (24/7) or visit our Customer Service Centre at 15/21 John Mackintosh Square.

Download Direct Debit PDF