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What is My Gibtelecom and how can I sign up?

My Gibtelecom is your handy, user friendly online portal and mobile app which allows you to keep tabs on all services linked to your Gibtelecom account. The portal and app allow you to view and pay bills, view historical payment information, check your data, SMS and call minutes usage and add boosts on your mobile plans, as well as add reload top-ups and bundles. On the portal you may also purchase new fixed line, internet and mobile products, change your active plan, report service faults and add multiple users to your account.

To use My Gibtelecom you must first register online at my.gibtele.com – to do this you will need your Gibtelecom account number and a recent invoice number which are both found on your Gibtelecom bill – note that you need to do this step before using the app.

You may download the My Gibtelecom app from the Apple App and Google Play stores.

If you need help setting these up please call us on 20052200 (24/7) or visit our Customer Service Centre at 15/21 John Mackintosh Square.