Sofi customers can call Freephone 195 to reach Gibtelecom’s dedicated Sofi support helpline 24 hours a day, 7 days a week.
You can also check out our online support pages to answer any questions you may have.
Before you call it’s a good idea to restart your box by unplugging it and plugging it in again. This will force a reboot of the service and may fix any issues.
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