Included in the line rental is the access, maintenance and upkeep of the telephone line from your home to the telephone exchange (excluding equipment connected to the line). Our lines are not dependant on mains power so they will continue to work, even when the power is down.
Rental for residential lines is only a £8 a month.
A £50 deposit applies for new customers who do not sign up for payment by direct debit.
Local call rates
Local calls are billed per second based on 3 charge rates:
Mon-Fri 8AM-9AM and 1PM-6PM
Fri 6PM-Mon 8AM and weekdays 6PM-8AM and public holidays.
A 3p connection charge per call applies.
Calls to Gibtel mobiles are charged at 11p per minute in peak/standard periods and 6p per minute during cheap rate periods.
Note: certain calls are not charged. These include:
When the number you call is busy
When you get a 'number unobtainable' tone
Calls to emergency services
Calls to Gibtelecom fault reporting helpdesk (192, 193, 194)
International calls are billed per second, though charge rates are expressed in minutes. Charges are based on 2 rates:
Evenings 8PM-8AM and weekends and public holidays
Calls are subject to a 2.5p initial connection charge (excluding EEA). Select a country and region from the drop down menus below to view the dialing codes and charge rates.
Where would you like to call?
To dial: 00 + country code + region code + destination number
International Dialing Code
Calling rates (per minute)
IDD rates Standard
884 rates Any time
Cheap calls with 884
884 is a low cost alternative when making international calls. Calls are routed via the lowest cost path as opposed to dialling direct using dedicated lines to carry traffic.
All calls are subject to a 2.5p initial charge, plus rates which are charged per minute. There are four rates depending on the destination of your call, which apply for any period of the day. Select a country and region from the drop down menus to view the dialling codes and charge rates.
To dial: 884 + 00 + country code + region code + destination number.
Old Age Pensioners on Rent Relief
if you are an old age pensioner (OAP) on rent relief simply provide us with a letter from the Ministry of Housing verifying this. This will entitle you to replacement of faulty phones due to wear and tear and £4.50 of free calls each month.
Friends and Family
Make great savings when keeping in touch with your loved ones!
You can save 20% on all calls to your favourite Gibtelecom numbers with our Friends and Family service. Simply pick two mobile numbers and two landline numbers and contact our Customer Services team to set it up.
Make sure your friends and family know about this money saving offer too!
Selected numbers may be changed free of charge once every six months, with any additional changes charged at £5.
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