How can we help?

Report a Service Fault


We are available from 07:30 until 23:00 daily, 365 days a year to attend to any faults or queries you may have. Our skilled engineers will attempt to fix your problem and troubleshoot over the phone or arrange to visit your home or office and fix the problem on site.

Internet Helpdesk: 192

Landline Helpdesk: 193

Mobile Helpdesk: 194

Roaming support: 20052201


Calls to Gibtelecom assistance numbers are free for all customers.

Want to find a solution yourself?

Visit our Frequently Asked Questions (FAQs) section to learn more.


Want to setup your broadband or enable internet on your mobile?

Visit our "How To" section for useful and easy-to-follow tutorials.

How To