No Contract plans give you more flexibility and control. Their benefits include:

• They start from just £15 a month
• You get loads of 4G data, minutes & texts 
• You set up one monthly card payment, and you never have to worry about topping up again
• No risk of bill shock – you’re in total control of your spend
• With No Contract, you can change your plan whenever it suits you

• Call us 20052200 and we will arrange this for you 
• Pop into the Gibtelecom store at 15-21 John Mackintosh Square

It is very easy if you’re on Pay As You Go. There is no need to change your SIM card and you can keep any remaining credit.

Of course. You can keep your existing Gibraltar mobile number, or we can give you a brand new one. Either way, it is very simple and free of charge.

• Calls to local landlines. This includes calls to Gibtelecom numbers as well as offnet.
• Calls to local mobiles

The following calls are not included in your call allowance, but should you need to call these out of bundle destinations, you can always add incidental credit to pay per use:

• International calls
• Calls to special rate and premium numbers
• Roaming outside the European Economic Area

If you’ve used up your data allowance before your plan renews, don’t worry as we’ll alert you, stop you there and you won’t be charged a penny more. Don’t worry though, if you want to continue using data, you have the following options:

• You can choose a new No Contract plan in My Gibtelecom, pay for it with your debit or credit card, and start it immediately. This will change your plan renewal date.
• Buy a data boost to take you through to your plan renewal date

If you’ve used up your call or text allowances before your plan renews, you have several options

• Add incidental credit to your account to pay for out of bundle calls or texts to take you through to your plan renewal date
• You can choose a new No Contract plan in My Gibtelecom, pay for it with your debit or credit card and start it immediately. This will change your plan renewal date.

Yes, you can change your No Contract plan any time you want. Just log in to My Gibtelecom and choose a new plan. Your new plan will start immediately.

You can pause or stop your plan anytime. Simply log in to My Gibtelecom, either the mobile app or the web portal, and you’ll be able to make these changes to your plan at the click of a button. 

All No Contract plans last for 30 days. They auto-renew on a monthly basis unless you stop or pause your plan. If you decide to stop or pause your plan, you will only be able to receive calls for another 30 days. We will park your number for a further 60 days after this time when the number and credit will be lost if it remains inactive.

it’s easy. Just log in to My Gibtelecom on either our mobile app or web portal to see how much of your monthly allowances you’ve used – and how much you have left.

Alternatively, you can give us a call on 20052200 and we’ll happily tell you. We’ll also alert you when you’re getting close to your monthly data limit and again when you’ve reached it.

Yes, you can. If you’re traveling within the EEA, you’ll be able to use your plan allowances just like when you’re in Gibraltar with no extra charge. If you’re traveling a bit further, you can use it too as our network extends to most international destinations, however any time you make a call, send a message, or use data, it will be deducted from your credit so you would need to top up your account balance for this.

To help keep things simple, all local calls are charged at 20p per minute. Whether you are calling a mobile, landline, or a local off-net number, and at any time of day, since there are no peak or off-peak rates, the cost of making a call in Gibraltar is always the same. To make things even better, we don’t charge any call connection fees. All calls are charged per second after an initial one-minute minimum. Texts are charged at 10p per SMS, and MMS at 25p per message.

International call rates can be found here: gibtele.com/international-call-rates

Roaming destinations and rates can be found here: gibtele.com/personal/mobile/roaming

You can set up a monthly card payment using a debit or credit card. You can also update your card details at any time by logging onto My Gibtelecom on the web portal. Otherwise, simply call us on 20052200 and we will gladly change this for you.