Gibtelecom measures to increase social distancing & slow the spread of COVID-19

March 14, 2020

In line with HM Government of Gibraltar measures and recommendations to slow the spread of COVID-19, Gibtelecom will only be accepting card and cheque payments in store as from Tuesday 17 March. Gibtelecom opening hours remain unchanged.

Customers are also reminded that they can interact and pay remotely with Gibtelecom across various platforms:

  1. My Gibtelecom portal – view and pay bills, check usage, top up and buy data online. Register at
  2. My Gibtelecom mobile app – view, pay, check usage, top up and buy data from your mobile device. Available for download from the App Store and Google Play stores. Register at
  3. Reload (prepaid) customers are also able to top up and buy data online at or via the My Gibtelecom portal and mobile app.
  4. Go paperless - receive bills by email and pay by direct debit.
  5. Pay by credit/debit card over the phone by calling 20052200

More information at

Should you need any assistance, please contact Customer Care on 20052200 or They will be happy to help you set up the above, or assist you with your payments and transactions, as well as answer any queries you may have. 

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