Select the right plan for you
We've made our broadband even better—giving you faster speeds at no extra cost! Enjoy smoother streaming, lag-free gaming, and seamless browsing, whether you're working from home or staying connected with family and friends.
Wondering which Broadband plan is right for you?
Extend Wi-Fi throughout your home
Extend your broadband connection throughout your whole house including those hard to reach places with a mesh Wi-Fi extender.
What is fibre broadband?
Also known as fibre-optic broadband, it is the type of cable used to deliver internet signal. Fibre is now replacing copper connections allowing more information to be sent through them for much more reliable and faster broadband speeds.
Why do I need fibre broadband?
The simple answer is that you can do more, faster. Download a song in a few seconds, seamlessly stream TV in high definition and have multiple devices connected at the same time.
Combine broadband with TV and either a mobile or landline for a great value Bundle deal.
Simply connect the Wi-fi extender to your existing router with an Ethernet cable (wired setup) or use the WPS button on both the extender and the existing router (wireless setup) which will automatically configure both
devices.
For optimal performance of your extender, place halfway in between your router and the problem area. Make sure placement is within range of your router and away from obstacles or objects.
For a better experience please ensure you connect to both the 2.4Ghz and 5Ghz Wi-Fi networks, this will help your devices reach optimal signal as you move around your home, your password should be the same for each of these networks.
Wired speeds will always be faster than wireless speeds as there are several factors that can affect Wi-Fi performance, so where possible we recommend that you plug your Gibtelecom TV box directly to your Router via the ethernet cable found within the packaging.
Another issue may be interference from nearby Wi-Fi networks operating on similar frequencies. Our team can remotely change the Wi-Fi channel your Gateway is using. This can be done by calling Freephone 192 with your Gibtelecom account details to hand.
Additionally the position of the Router can make a difference. The more central the router is in the house the better as it will have better reach to other rooms – if you find that some rooms furthest from the router have poor Wi-Fi signal strength then this can be boosted by using a Wi-Fi extender, we provide the EX400 WiFi extender as the perfect solution, on a rental of £6 per month it's a no brainer.
You should also avoid impenetrable obstructions as the thicker the wall, the weaker the signal will be on the other side as it is absorbed by the wall. The same goes for water, like a big fish tank, which can cause a lot of resistance for your signal. Metal and mirrors are also your enemy because those materials actually reflect radio waves, so putting the router behind a TV or in a bathroom is ill advised. Try and avoid placing it close to the kitchen - microwaves and Wi-Fi routers operate using the same slice of the electromagnetic spectrum. When you use the microwave it interferes with your Wi-Fi signal. Additionally, metal objects will absorb a signal, as will a metal fridge, cooker and other kitchen appliances.
Nominal speeds will depend on network conditions, in-building wiring and distance from Gibtelecom fibre distribution nodes. Simultaneous use of multiple devices and external factors, such as internet congestion beyond Gibtelecom's network, can also affect performance. Broadband rental includes Gibtelecom Broadband Gateway which remains the property of Gibtelecom.