Frequently Asked Questions

• My Wi-Fi speeds are slow, how can I improve them?
• How do I configure my Gibtelecom Broadband Gateway?
• How do I change my Broadband Gateway settings?
• How do I set up my Gibtelecom e-mail address?
• Why I am not receiving my emails on my @gibtelecom.net email address?
• If I change my ISP will I need to change my email address?
• How do I change the NAT type on my Gateway for better online gaming?
• What is port forwarding and how do I set it up on my Gibtelecom Gateway?
• Why won’t my Play Station connect to the PS Network?
• How do I set up a PPPoE session on my Gateway?
• Where is Gibtelecom's public Wi-FI available?