Managed IT
End to end IT support including service desk, proactive monitoring, maintenance and strategic guidance.
Expert IT support without the overhead.
Gibtelecom Managed IT Services provide a reliable and experienced IT function, covering support, maintenance, security and optimisation. Reduce operational risk, improve performance and ensure your systems are always aligned with your business needs.
There is no one-size-fits-all approach for IT.
We have a Standard offering for everyday business needs,
or Enhanced for larger environments and added security.
We can also assist with global IT procurement requirements
and challenges through our extensive partner network
Book a free consultation and audit to see how
we can optimise your IT environment.
Dedicated IT team: An extension of your business.
Expert support: Always available without paying for callouts.
Proactive approach: Issues resolved before disruption.
Local expertise: Gibraltar based specialists.
Secure infrastructure: Enterprise grade protection built in.
Strategic guidance: Optimisation and review to adhere to best practices
"Managing IT internally can be complex and resource intensive. Our Managed IT Services are designed to remove that burden, giving businesses reliable, secure and scalable technology with the confidence that everything is taken care of."
Danny Hook
Director of Enterprise
Managed IT Services provide ongoing support and management for your business's technology. We look after your IT systems, including licensing, network setup and security so you can focus on running your business.
Our Managed IT Services can include IT support, device management, Microsoft 365 services, licensing, backup, storage, monitoring and ongoing maintenance. Solutions are tailored to meet your business needs.
Our experienced support team responds quickly to minimise disruption and keep your business running smoothly. Response times are as little as 15 minutes, depending on the type of issue and these are defined in service level agreements. Support is included as part of your monthly fee, with callouts only applying for changes and projects but day to day support is fully included.
Yes. We provide both remote and on-site support, depending on the nature of the issue and your business requirements.
We work with customers who don't have any in-house IT and others that have dedicated in-house teams. Our Managed IT Services can complement your existing IT team by providing additional expertise, specialist services or extra capacity whenever it's needed - freeing up internal IT resources to work on your information systems, IT projects and application layer.
Office 365 Backup securely protects your Microsoft 365 data, including emails, files, Teams and SharePoint. It allows you to quickly recover data if it's accidentally deleted, lost or affected by a cyber incident.
Data is stored securely in Gibtelecom's enterprise-grade data centres, with storage options selected to meet your business and compliance requirements.
S3 Silo Storage is a secure, scalable object storage solution for backups, files and business data. It's compatible with the Amazon S3 standard, making it easy to integrate with many existing applications and services.
Device Management helps keep your laptops, desktops and mobile devices secure, up to date and performing at their best. It allows your business to manage devices centrally while improving security and reducing IT administration. We can also help you with your IT procurement and manage you IT lifecycles.
Outsourcing IT gives you access to experienced specialists without the cost of building a large in-house team. It can improve security, reduce downtime and allow your business to focus on its core activities.